Ezyglide has a warranty period of five years. This covers the following:
- Chrome-plated brass fittings, such as brackets, hinges & knobs
- The powder-coating and anodizing of aluminium
- Any PVC pieces (e.g pivot blocks & pins, end-caps, rollers, and plastic strips)
This means that any moving pieces** that are subject to deterioration are covered by our warranty, indicating the confidence we place in the capability of our products. Also, due to our available resources, comfort should be drawn by the fact that any potential issue will be attended to swiftly and professionally.
* Any movement/displacement of panels which is attributed primarily to movement in walls and/or the building cannot be covered by this warranty, due to it being a circumstance outside of Ezyglide's control.
** Excluding Glass
Effective from 1/10/13
How quick do you measure and quote? If you are renovating and the tiling is completed we can usually measure within the next 2 working days.
Do you remove & dispose of existing shower screen? Yes, providing we are installing a new shower screen and pending a site inspection and measure.
After measure, how quickly do you install? Once you have paid a deposit we will usually install 5-10 working days later pending your glass selection. Deposit is a minimum of $150 or 20% of the total cost.
What is my warranty? Your shower screen is covered for faulty workmanship and materials for 5 years. This guarantee does not apply to glass.